Deltafaucet2
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  • Answer count
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  • First answer
    September 26, 2013
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    February 4, 2016
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Deltafaucet2's Answers
1 2 3 4 5 ... 69 next>>
 

Replacement Key

Is there a way to get the key to remove the aerator as it did not come with one, and it's plugged, it barely trickles. Don't get me wrong I love this product but if it's not possible to get a replacement key, that would really be unfair the product is less than a year old.
Hi LadyCrystyna, Thank you for your question. The aerator wrench to the model P99694LF-BN is not available as a separate item but can be ordered as part of RP71217 aerator and wrench. If you need warranty parts assistance please call our Helpline at 1-800-643-8667.
Thanks,
Dave
1 day ago
Customer avatar
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Deltafaucet2
 

can i turn it around so the handle is on the left?

Hi JK, Thank you for your question. The spout on the model P188104LF-SD rotates a full 360 degrees. The faucet can be installed with the handle on the left.
Thanks,
Dave
1 day ago
Customer avatar
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Deltafaucet2
 

I know the spout is supposed to swivel but the part with the handle attached, should that move back and forth too?

Hi Fele, Thank you for your question. The spout on the model P188103LF-SSSD swings a full 360 degrees. The remaining portion of the faucet above the deck should not move. If the faucet is moving the mounting nut under the sink/counter will need to be tightened.
Thanks,
Dave
4 days ago
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Deltafaucet2
 

What is the color of this faucet?

In the picture, the color seems to be more black than bronze. I am considering a purchase but the color is the determining factor.
Hi Mike, Thank you for your question. The model P299196LF-OB is our oil rubbed bronze finish. The finish is a very deep/dark bronze finish but not black. You may want to physically see the finish in person before making your final finish selection.
Thanks,
Dave
4 days ago
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Deltafaucet2
 

Metal base

Does this product have a metal base?
Hi Stepahanie, Thank you for your question. The model 76631 showerhead is made of ABS (Acrylonitrile Butadiene Styrene). It does not have a metal base.
Thanks,
Dave
4 days ago
Customer avatar
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Deltafaucet2
 
 

The rubber disk on the top of the spout of my pull-out faucet, which is the cover for the mechanism which changes the water flow from stream to spray,

The rubber disk on the top of the spout of my pull-out faucet, which is the cover for the mechanism which changes the water flow from stream to spray, has dried up, cracked and fallen out. Can you tell me where I can obtain a new disk? Thank you.
Hi JMc333, Thank you for your question. Peerless Faucet Company will replace, FREE OF CHARGE, during the warranty period, any part or
finish that proves defective in material and/or workmanship under normal installation, use and service.
Replacement parts may be obtained by calling 1-888-278-6340 (in the U.S.and Canada).
Thanks,
Dave
5 days ago
Customer avatar
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Deltafaucet2
 

Is this hose compatible with the single handle faucet model 063-3165-0?

If this hose is not compatible with model 063-3165-0 could you please direct me to which model would be as the part numbers are not included in the instruction manual. The nylon braiding on the hose has failed from rubbing against the housing during normal use and the hose is now leaking a few inches down from where It connects to the faucet/handle. The product is approximately two years old at this point in time. Thank you
Hi Bret, Thank you for your question. Your faucet is under warranty. Peerless Faucet Company will replace, FREE OF CHARGE, during the warranty period, any part or
finish that proves defective in material and/or workmanship under normal installation, use and service.
Replacement parts may be obtained by calling 1-888-278-6340 (in the U.S.and Canada).
Thanks,
Dave
5 days ago
Customer avatar
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Deltafaucet2
 
 P188501LF
P188501LF
P188501LF
 

Handle points right to get hot, but hot is on the left. Is it installed wrong??

Hi Petwed, Thank you for your question. Based on the symptoms that you describe it sounds like the hot and cold water inlet lines to the faucet are reversed. Shut off your water supply stops under the sink, unscrew the supply lines from the faucet, switch the supply lines and reinstall. This should get the faucet to operate properly with cold to the right and hot to the left.
Thanks,
Dave
2 weeks ago
Customer avatar
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Deltafaucet2
 
 P115LF-W
P115LF-W
P115LF-W
 

How do you put the aerator parts back together? It fell apart.

We need to know how the aerator pieces fit together. this is a new faucet. please tell us or with diagram. Thank you
Hi Kelenda, Thank you for your question. I have attached an image of the RP70236 aerator used with the model P115LF-W as well as the order of assembly of the insert below.
Thanks,
Dave
User submitted photo
User submitted photo
2 weeks, 1 day ago
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Deltafaucet2
 

Does RP70201 replace part RP34597?

Hi MarcoPolo, Thank you for your question. Unfortunately the RP34597 was discontinued and has no direct replacement. We recommend replacing the faucet.
Thanks,
Dave
2 weeks, 4 days ago
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Deltafaucet2